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Unit 20 have made me to understand the thing I have to do and the things I don't have to do in the class while teaching. I have also learned how to create a very good established way of how to bring a good rapport with the students and also how to mix them in the class, what I learn in this unit will help me in my career.This unit is about challenges that can occur in class and shows ways to effectively deal with them (Troubleshooting). Troubleshooting demands critical thinking rather than magical thinking to identify a problem and then to find a resolution that works for the students and the teacher in class (creates win-win situations).
