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The last unit of this TEFL course is all about troubleshooting and what to do when students are having problems with producing or receiving English. First, teachers should recognize whether the class is familiar with each other or not. If not, then rapport must be established. Teachers can establish rapport by playing games in which the teacher and students can learn about each other in a friendly and comfortable environment. Even with classes that already know each other, the teacher often does not use a course book on the first day as teachers should have a warm up activity to recreate the comfortable environment that is important for language learners. Teachers must also be aware of what language levels are present in their classrooms as it's not uncommon to have strong and weak learners. Therefore, teachers must know how to deal with such divisions by using group work and possibly pairing strong students with weaker students. It's also important to remember that the students are there to learn English, therefore the teacher must try to limit the amount of native languages used by the students.
